Good Faith Estimates For Clients Without Insurance Or Who Do not USe Insurance

As of January 1st, 2022, the No Surprises Act went into effect. This law requires mental health practitioners and other health providers to disclose the costs of care when insurance coverage is not available or used. These disclosures are called Good Faith Estimates.

A Good Faith Estimate is not a contract. Clients are not required to seek services from Robin Sersland Counseling, PLLC through the time period of the estimate.

Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.

If you are billed for at least $400 more than your Good Faith Estimate, you have the right to dispute the bill.

You may contact Robin Sersland Counseling, PLLC to let associates know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.

You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.

There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.

You are encouraged to save a copy of your Good Faith Estimate for your records.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises/consumers or call 1-800-985-3059.